Vamp It Up

The alternative blog for cruelty free skincare, veggie food and alt/geek culture

I couldn’t think of a more convenient way to have flowers delivered than to get them posted through the letter box. No embarrassing scenario of my flowers being carted down the street to neighbours if I didn’t answer the door in time or if I wasn’t available (awake) when they arrived.

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It was my Dads 75th birthday so I went onto the Bloom and Wild site and ordered him some Poinsettia’s in a contemporary zinc planter. They’d be a treat for his birthday and because they were planted in moss, they would last all through December, very festive!

A few problems ensued

a) The website explained that the flowers may arrive a day late (depending on the type of postage selected) so I ordered them for Tuesday as my Dad’s birthday wasn’t until Friday. By Wednesday 5.30pm they still hadn’t arrived.

b) I phoned up customer service and spoke to a really lovely bloke. He was surprised I hadn’t got an email to track the delivery. He was surprised that they HAD in fact been delivered but I didn’t have a card/email saying where the hell they were. He looked on the notes and apparently they’d just been left in the garden on Tuesday morning! He gave me a refund and apologised profusely, saying he’d send me some more. How lovely is that?

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c) I ventured out into the little garden the next day and they were on full view, not hidden in the foliage where most packages are discreetly left (although they can be a real pain the back and very fatiguing to find). Apparently Gorton scally’s are only interested in stealing clothing or food deliveries, statues and bikes from gardens, so they were actually still there. The fact that they were perishable and should be left with neighbours and a card posted to me (as stated on the label above) seemed to be lost on the delivery person. As for the condition of the box, well…..

d) I opened them up and they were the wrong flowers anyway!

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Eventually on the Friday the Poinsettias arrived (they were out of stock on Thursday so it had to be arranged on Dads actual birthday) and they were gorgeous. I’m glad each plant came with a care card as I would have overwatered them otherwise. They also arrived with a medium sized card with the design and message I’d chose, which was a nice touch. The font really was small though so I had to read it out to him.

 

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Dad thought that they were both really pretty and liked the fact that they would last longer than cut flowers. He also liked how compact they were as he could put them on the little windowsill and brighten up the kitchen in the small terraced house.

Wild and Bloom’s Letter Box Flowers option is brilliant when it works and fairly shit when it doesn’t, although they have the best over-the-phone customer service I’ve ever come across. You can also get full sized cut flowers which I got for someone as an apology for something and it worked!

Chrissie


11 responses to “Bloom and Wild – The ‘Letterbox Flowers’ Saga”

  1. Hunida Avatar

    My boyfriend once ordered flowers for delivery (not from this same company) a few Valentine’s Days ago & they never showed up! They told us they had arrived but, it must have been to the wrong people. We got our money back but, never a replacement. The flowers you first received were so cute but, glad they ended up sending the actual Poinsettias you ordered! Those are even more gorgeous.

    Liked by 1 person

    1. Vamp It Up Mcr (Chrissie) Avatar

      Oh no, that sucks but still a lovely gesture from your bloke! Yeah they were and it was nice to have the windowsill full lol

      Liked by 1 person

      1. Hunida Avatar

        He said he would never do a delivery flower service again lol!

        Like

      2. Vamp It Up Mcr (Chrissie) Avatar

        That’s what I said! But I tried them out later (not for a particular occasion) and they were great. I hope you have a flower shop near by then :0)

        Liked by 1 person

      3. Hunida Avatar

        I looked some up & we do have a few but, you know, when boyfriend buys me flowers they are usually from the grocery store lol.

        Like

      4. Vamp It Up Mcr (Chrissie) Avatar

        That’s what we always used to do as they (the big supermarket chains) have an amazing choice and cheap too. I swear if we had Target over here I think we’d be in there all day lol

        Liked by 1 person

      5. Hunida Avatar

        Can’t believe you do not have a Target! How about Walmart??

        Like

      6. Vamp It Up Mcr (Chrissie) Avatar

        We have one Walmart in of the rougher areas that’s now been made posh, near where I’ve lived all my life. Most people don’t understand how I shop at Walmart when it’s American lol I can easily (accidentally) drop £30 in there on everything except the food I went in for!

        Liked by 1 person

      7. Hunida Avatar

        I love Walmart!! Lol.

        Like

  2. Heather Avatar

    Sadly the company sending the item can do everything right but once it gets in the hands of the delivery company or postman it can go tits up from there – as you found out! Too many delivery companies just hire locals with a car/van to deliver now rather than actual professionals (DPD) and they just do whatever they like. Glad that it got sorted and your dad ended up with two lovely presents out of the mess!

    Like

    1. Vamp It Up Mcr (Chrissie) Avatar

      Thanks hon, that was a great twist, as it happened and they were both lovely! They do actually use DPD surprisingly, I guess the driver just assumed that everyone goes in and out of their house multiple times a day so the recipient should have found them by chance. They were the WRONG flowers though too, so I won’t be using Wild and Bloom again, it’s just not worth it.

      Like

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